Terms of service

Welcome to Jorlix. These Terms of Service outline the rules, regulations, and legal agreement governing your access to and use of the Jorlix website and services. By accessing, browsing, or making a purchase on our store, you agree to be bound by these terms.

1. Overview & General Conditions

This website is operated by Jorlix. Throughout the site, the terms "we", "us", and "our" refer to Jorlix. By purchasing kitchen, home, or garden products from our catalog, you engage in our service and agree to adhere to all terms, policies, and notices stated herein.

You confirm that you are at least the age of majority in your jurisdiction of residence to place orders on this platform. We reserve the right to refuse service to anyone for any legitimate reason at any time.

2. Product Information & Pricing

We strive to present product descriptions, specifications, colors, and prices as accurately as possible. However, Jorlix does not warrant that product descriptions or visual imagery are entirely error-free, as screen displays may vary slightly.

  • All prices are listed in Great British Pounds (GBP) and are inclusive of standard UK taxes where applicable.
  • Prices and product availability are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product line without liability.

3. Order Acceptance and Billing

Receiving an online order confirmation does not signify our final acceptance of your order. Jorlix reserves the right to accept, decline, or limit order quantities for any reason, including product stock availability, payment verification issues, or identification of pricing errors.

You agree to provide current, complete, and accurate purchase and account details for all orders placed. You are responsible for ensuring your shipping address is accurate before confirming checkout.

4. Order Fulfillment & Delivery Policies

All orders are subject to a handling processing window of 2 business days and a delivery transit time of 3 to 5 business days within the United Kingdom. Fulfillment is carried out directly from our warehouse located in Sunderland. Further specifics are defined in our dedicated Shipping Policy.

5. Intellectual Property Rights

All content included on the Jorlix website—including text, website graphics, logos, images, code, and digital downloads—is the exclusive property of Jorlix or its content suppliers and is protected by United Kingdom and international copyright and trademark laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written consent from Jorlix.

6. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
  • To violate any international, federal, or UK regulations, rules, or local laws.
  • To infringe upon or violate our intellectual property rights or the rights of others.
  • To upload or transmit malicious viruses, worms, or any code of a destructive nature.
  • To collect or track the personal information of other users without consent.

7. Limitation of Liability & Warranties

Jorlix provides its products and website services on an "as is" and "as available" basis without any express or implied representations or warranties. In no event shall Jorlix, its directors, employees, or partners be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use our products or website.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom. Any legal disputes shall fall under the exclusive jurisdiction of the UK courts.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It remains your responsibility to check this page periodically for changes.